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Legal Support Assistant – Family team

Full Time Position

Closing date: Friday, 15th March 2024

Wirral Office

We’re looking for a legal support assistant to join the team in our Birkenhead office.
This is a varied role in a busy team.

Role responsibilities;
• Covering reception area – taking calls and enquiries from all new clients (when required)
• General legal and admin support including typing will be required
• Opening files
• Day to day assistance for the team
• Updating clients on case progress
• Communicating with courts, experts and agencies
• Appointment making
• Taking and making calls
• Preparing bundles of documents for hearings
• Dealing with clients both in person and remotely where necessary
• Diary management
• Carrying out legal aid assessments and applications
• Taking client appointments and initial instructions

The right person for this job will;
• Be a self-starter and always ready to get involved
• Good with people
• Work well within a vibrant team
• Be flexible and able to accommodate client or team needs
• Have great time management skills and be able to prioritise heavy workloads
• It is desirable to have at least 12 months experience working in a family law team
• Experience of Case Management Systems and Laserforms (desirable)
• Experience of Legal Aid Agency CCMS portal (desirable)
• Experience of Excel spreadsheets (desirable)

Please note interviews may take place in person or via video call.

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