When you’re looking to appoint a solicitor for the first time, it can be difficult to know what to ask or say. More often than not, you won’t be a legal expert and it can feel overwhelming finding a solicitor, navigating the complex legal jargon and then choosing a team you feel comfortable working with.
To help make this process easier, our team of solicitors in Liverpool have compiled five questions we get asked the most by new clients. By reading through these five commonly asked questions, you’ll feel more confident when you come to appoint a solicitor for your case. And, if you have any more questions after reading it, get in touch with our team of solicitors who will gladly answer any questions you might have.
1. What do I need to know about the first meeting I have with you?
This is a question we get asked a lot when clients come to meet us at our law firm in Liverpool. Generally speaking, there are a few things you should be aware of for your first meeting – bear the following in mind for your first meeting with your solicitor:
- Bring an ID with you – This is used to carry out relevant checks.
- Bring any paperwork you have relating to your case – you may have documents you’ve collected to do with your case, so it’s always useful to bring these in case they aid your solicitor’s work.
- Your solicitor will take notes – alongside any paperwork you provide, your solicitor will also take notes of anything you say during your meeting with them. This helps to build a file and inform their team about your circumstances.
- You can bring someone with you – this is something we get asked a lot, and yes you can bring someone with you. Just bear in mind they may need to leave the room for confidentiality reasons. Our team of solicitors in Liverpool also don’t recommend you bring your children with you as, in some cases, it can be upsetting for them or be distracting for the meeting.
2. Have you helped someone in a similar situation to me?
If you started to work with another service provider, you would want to see examples of their previous work. It’s the same for your solicitor. Whilst they can’t provide details of specific cases, they can tell you if they’ve dealt with cases like yours before. Some things you might want to raise include:
- What were the outcomes of the cases similar to mine?
- How long did it take to get a result for your other clients?
3. How much do your services cost?
Once you’ve got a feel for the firm you’re appointing and feel reassured they have the expertise you need, it’s important to gauge their service pricing. This could be the deal breaker for you working with them, so make sure you ask the following questions in relation to cost:
- Is there a charge for an initial consultation?
- What payment options are available?
Usually, these two questions will help you to get an idea of fees. It’s often difficult to provide an accurate quote for services after one meeting – just make sure your solicitor stays in touch and keeps you up to date with their activity.
4. Is there another way to solve my problem?
It’s a good measure of how impartial your solicitor is if they will suggest another solution to your problem. It might be that legal recourse isn’t always necessary and they might be able to offer guidance or another way to solve the problem outside of their services. It’s worth asking the question to assess how severe your legal situation is and if there is a resolution away from legal proceedings.
5. What will happen when I start to work with your law firm?
It’s always good to get an idea of what next steps are after an initial meeting with your solicitor. Not only does it help to give you a clear of idea what you can expect to happen next, it also gives you an idea of how the law firm you’ve appointed will handle you as a client.
Ask your solicitor the below questions to get an understanding of next steps:
- When can I expect to hear from you next?
- Who will be my point of contact if I choose to appoint your firm?
- How often will I be contacted about my case?
- What do I do if I have an issue with the service you are providing?